Privacy Policy

Last Updated: December 8, 2024

1. Introduction

Welcome to MailGuard ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email masking service (the "Service").

2. Information We Collect

Personal Data You Provide

  • Real Email Address: Required to forward emails from your masked aliases.
  • Account Credentials: Username and password for accessing the dashboard.
  • Payment Information: Processed securely by our third-party payment processor (Stripe). We do not store full credit card numbers.

Usage Data and Metadata

  • Masked Aliases: The aliases you create (e.g., `shop.amazon@...`).
  • Email Metadata: Sender, recipient, and timestamps of forwarded emails to facilitate delivery.
  • Logs: Technical logs (IP address, browser type) for security and debugging, retained for 30 days.

What We DO NOT Collect

  • Email Content: We do not store the body content of your forwarded emails. Emails are processed in memory and immediately forwarded to your real address.

3. How We Use Your Information

  • Service Delivery: To create aliases and forward emails.
  • Communication: To send you service alerts (e.g., downtime, policy changes) and account notifications.
  • Security: To detect and prevent abuse, spam, or fraud.

4. Data Sharing

We do not sell your personal data. We only share information with:

  • Service Providers: Third parties who perform services on our behalf (e.g., Stripe for payments, cloud hosting providers).
  • Legal Obligations: If required by law or in response to valid legal requests.

5. Data Security

We implement industry-standard security measures, including encryption in transit (TLS) and at rest, to protect your data. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction or deletion of your data.
  • Export your data.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@mailguard.cc.